Should you outsource your medical billing, and if so, which provider will give the best?

If handed over, will they take care of the medical information of the patients?

These questions would definitely pop up in your head when you think about outsourcing medical billing tasks. Picking a wrong company would end you up in a big hassle and loosing thousands of dollars.

If a hospital or a clinic has a prior idea or knowledge on how to choose a medical billing service, it will help them in decreasing the amount of time spend in resolving the billing issues, and thereby helping in increasing the time spent on patient care. Here are some criteria that need to be evaluated when you decide to hire or outsource to a medical billing company.

Do a little homework before you outsource medical billing.

  • Check if the company is ISO certified.
  • Check how the company is going to secure the personal information about the patients.
  • Know about the experience of the medical billing consultants in the field.
  • Get an idea on the business strategy of the company.
  • Have an idea on the clients they work for and get educated on how they are going to have your work done without interruption.
  • Analyze the benefits that you get from the company.
  • Crosscheck the benefits that they provide with that you get when you do the job yourself.
  • Know the deadline that they have set up for accomplishing the task in each criterion.
  • Have an idea about the software technology that they use.
  • Check on the pricing model. Know if there are any hidden costs.
  • Know the company’s business continuity plan in case of an emergency.
  • Know about error analysis method adopted by the company.
  • Keep an eye on the company’s performance.
  • Know how they react to medical billing challenges.
  • Keep the agreement clear.

If at all you have already hired a medical billing outsourcing company, check if your service provider meets the below:

  • Do they perform well?
  • Is the deadline met by them?
  • Does the company just do the medical billing service or do they give importance to customer satisfaction?

Providers need to be comfortable while choosing medical billing outsourcing company to do their billing. Follow these guidelines and surely, you will get it fixed.

Deepesh Rana

Executive Vice President & Head of Operations

Deepesh is an accomplished executive with 22+ years of experience in operations management. He has a proven track record of driving operational efficiency, optimizing processes, and delivering results. As an Executive Vice President and Head of Operations, Deepesh is responsible for overseeing a range of functions critical to our company’s success, including HR, finance, IT, and facilities management. He oversees all aspects of our company’s operations, logistics & administration.

Deepesh is a strong advocate for customer service and employee engagement and is committed to creating a positive workplace culture that fosters collaboration and innovation. He is dedicated to delivering exceptional results and is passionate about helping 4D achieve its full potential. Prior to joining 4D, he held senior operations roles where he successfully implemented operational improvements that increased efficiency and reduced costs.

Hobby & Interest: Deepesh is an avid traveler and loves exploring new destinations across the world. He has a young family & prefers spending quality time with his daughter, wife, and mother.

Randy Farwell

Senior Vice President of Business Development and Marketing

Randy has 25 years of experience in the Healthcare Industry as a team builder, team leader, and national sales manager. He is passionate, dynamic, creative, and innovative. He has a successful career in the Healthcare Industry by maximizing business performance through a foundation of strategy, analytics, as well as people and culture development. Demonstrated success driving multi-million-dollar sales growth, developing, and building company infrastructures, building sales and business development teams, and executing sales strategies. He is known for strategy development and execution and has broad cross-functional experience in sales management and sales operations.

Randy will be leading our sales, business development, and marketing teams. He will be developing, implementing, and executing our sales, marketing, and growth strategies. He is dedicated to building leaders and helping others to achieve success. He will be creating new business opportunities and strategic partnerships for 4D Global Inc.

Hobbies and Interests: Randy enjoys exercising, lifting weights, golfing, pickleball, and spending time with family and friends.

Chanie Gluck

Founder & CEO

Chanie Gluck is a successful entrepreneur and seasoned veteran of the medical billing business. She launched 4D Global, Inc. after selling her Medical Billing Company – 4D Medical, which she owned and operated for 13 years. Chanie began her medical billing career in 1994 working in the billing department of a multi-specialty medical center.

Chanie is a visionary entrepreneur with 28+ years of experience in the medical billing industry. She has a passion for making healthcare effective and efficient through outsourcing capabilities. Under Chanie’s leadership, 4D Global has grown from a startup to a fast-growing company Inc 5000 company and a leader in the medical billing market. As the Founder and CEO of 4D Global, Chanie is responsible for setting the strategic direction of the organization and driving growth and success.

She is deeply committed to 4D’s mission and values and is dedicated to delivering exceptional results for our customers and stakeholders. She hosts two podcasts’ Leaders In Medical Billing and Growing Global .  Chanie’s entrepreneurial journey includes being recognized as one of the top CEO’s & She is also actively involved in corporate social responsibility initiatives and is committed to making a positive impact on the world.

Check out her website at

Hobby & Interest:  Yoga, cycle classes, art – painting, reading, lifetime learner, world traveler and enjoys spending time with her husband and four children.