Current Openings

Join us in making a difference in the world of Revenue Cycle Management.
Take the next step in your career and become part of our dedicated team!
Job Description
  • Responsible for calling US insurance companies on behalf of Physician/Medical Billing
  • Reviewing EOB, capturing denials, fixing them for payments, and understanding recoupment.
  • Able to resolve billing issues.
  • Appropriate action for denied claims.
  • Knowledge of denials, appeals & referrals.
  • Good knowledge of the complete RCM process.
Requirements / Qualification
  • Minimum 1 year experience in AR Calling
  • Should have a very strong verbal and written communication skill with the ability to speak confidently and interact with the insurance representatives on the phone calls with confidentiality and following the HIPAA compliance.
Job Description
  • Reviewing EOB’S.
  • Manual posting and auto posting
  • Identify denial codes (RARC & CARC) with denial reason & Correspondence.
  • Post checks to the correct patients
  • HSA and HRA Payments
  • Adjustments and write off scenario , if patient’s secondary is Medicaid
Requirements / Qualification
  • Minimum 1 year experience in Payment Posting
  • Good typing skills
  • Knowledge in payment formulas ,co-pay,co-insurance and deductibles
Job Description
  • Client Maintenance
  • Project based updates to ensure client’s demographic information remains current with the insurances, Including but not limited to: Change of Address updates, ownership, EFT, Liscence Updates, Name updates
  • Enrolling providers with the insurances by preparing enrollment application
  • Being current on the accurate applications to be sent to each payer
  • Utilize NHI system to determine if the enrollment can be pursued based on the specific client and payer requirements
  • Communication to the enrollment team regarding resolution and updates with payers
  • Identify and forward potential payer updates based on corrections and/or returned applications to ensure future applications are not returned for the same reason
  • Form maintenance for all enrollment related forms
  • Utilize all resources available to obtain credentials and/or information to prepare enrollment forms and updates
  • Prepare formal client requests for signatures and/or additional information
  • Web Portal Registration
  • Electronic Enrollment: Manage incoming requests for web portal access by completing registration forms
Requirements / Qualification
  • Should have experience in filling provider applications
  • Should know experience using CAQH
  • Exposure in handling PECOS and NPPES
Job Description
  • Manage and allocate daily work volumes to ensure client SLAs & TAT are met.
  • Assist with production for all client-specific processes.
  • Manage day-to-day planning and problem solving related to in-bound work volumes
  • Tracked the team member’s work to proactively identify and resolve shortages impacting production plans.
  • Development and delivery of routine reports required to monitor and report on team’s performance and provide customer feedback.
  • Directly engaging in problem solving on production related issues with team members, as required.
  • Coordinated training and mentoring of new team members who joined the project recently.
  • Produced regular performance reports and reviews, seeking areas for improved operational efficiency.
  • Developing a strong business relationship with the client and analyze the client’s performance are achieved and outcome results are aligned to both Client and Organization goals.
Requirements / Qualification
  • 6+ Years of Experience in US Healthcare – RCM
  • Experience in handling AR Follow-up and Denial Management.
  • Experience as TL for atleast 1 year.
  • Should have experience of handling 15 to 20 employees.
  • Excellent written and verbal communication.
  • Excellent interpersonal and collaborative skills.
  • Initiator with the ability to lead and own end to end projects.
  • Multiple billing platform / software experience will be and added advantage.

Job Description

  •  Identify causes for non-achievement of SLAs, develops solutions and executes the same
  •  Hands on Client Management Skills
  •  Interaction with Client on a regular basis and ability to manage and maintain high customer satisfaction levels with Client Net Promoter Score of 9+
  •  A key contributor to process management and improvement
  • Responsible for attrition management, arranging for replacements on a timely basis and work closely with HR to ensure high employee morale and retention initiatives

Requirements / Qualification

  • Minimum 6+ years experience in Medical Billing
  • Excellent ORAL and WRITTEN Communication Skills
  • Experience in handling both DATA (Demo, Charges, Payment Posting) and VOICE Processes (AR Follow-up) with practical knowledge of each process
  • Should have played a key role in Delivering Projects according to Client SLAs and KPIs

Job Description

  • Perform data discovery, analysis, and modeling
  • Gather and analyze data for potential business expansion
  • Analyze process issues and bottlenecks and recommend improvement areas
  • Create reports, dashboards, and visualizations to understand business performance
  • Coordinate with different departmental teams to produce better business outcomes
  • Assist with project management for selected projects
  • Write clear and well-structured business requirements/documents
  • Identify and drive automation opportunities
  • Communicate and validate requirements with relevant stakeholders
  • Develop and maintain reporting tools

Requirements / Qualification

  • End to End exposure in the US Healthcare Revenue Management cycle
  • Hands on experience in reporting & analytics
  • Good communication & Interpersonal skills
  • Strong in analytical and problem-solving skills
  • Proficiency in MS Office applications
  • Exposure to Power BI, Power Automate, Tableau or similar applications preferred

Job Description

  • Contact insurance carriers to verify patient’s insurance eligibility, benefits, and requirements.
  • Contacting PCP office for Fax confirmation.
  • Review chart documentation to ensure patient meets medical policy guidelines.
  • Prioritize incoming authorization requests according to urgency
  •  Confirm accuracy of CPT and ICD-10 diagnoses in the procedure order
  • Obtain authorization via payer website or by phone and follow up regularly on pending cases
  •  Request, track and obtain pre-authorization from insurance carriers within time allotted for medical and services, follow up and secure prior authorizations prior to services being performed.
  • Maintain individual payer files to include up to date requirements needed to successfully obtain authorizations
  • Respond to clinic questions regarding payer medical policy guidelines
  • Communicate any insurance changes or trends among team.
  • Maintains a level of productivity suitable for the department.
  • Clearly document all communications and contacts with Insurance and personnel in standardized documentation requirements, including proper format.
  • Other duties as assigned.
  • Experience of Prior Auth in Dermatology specialty could be added advantage.

Requirements / Qualification

  • Minimum 1 year experience in Prior Authorization
  • Experience in Voice process is mandatory

Job Description

  • Should have prior experience working at client facing role.
  • Excellent Communication Skills, Witty, Should know how to build client rapport and manage client calls effectively.
  •  RCM experience, End to End RCM experience would be added advantage.
  • Team player, open to feedback, flexible to work.
  • Result oriented, innovative thinker, creative, Automation knowledge would be added advantage.
  • Ensuring Client SLA’s/TAT is met across the board. Focussing on giving value add to the clients.
  • Understands operations & strategies. Works hand in hand with Operations.
  • Knows reporting, analytics , Client decks, Client reports etc.
  •  Hands on client transitions and understands the detailing involved in the transitions, SOP creation. DOU creation etc.
  • Knows how to tackle client and operational issues and provides solution.

Requirements / Qualification

  •  Experience in handling AR Follow-up and Denial Management.
  •  Experience as TL for at least 1 year.
  • Strong analytical background.
  • Strong knowledge of Health care vertical in RCM.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.

Apply to Join Our Team

Advance your career by joining our group of global medical billing experts. Click on the button below and fill out the form to join our team.

Interested in joining the 4DGlobal Team?

Randy Farwell

Senior Vice President of Business Development and Marketing

Randy has 25 years of experience in the Healthcare Industry as a team builder, team leader, and national sales manager. He is passionate, dynamic, creative, and innovative. He has a successful career in the Healthcare Industry by maximizing business performance through a foundation of strategy, analytics, as well as people and culture development. Demonstrated success driving multi-million-dollar sales growth, developing, and building company infrastructures, building sales and business development teams, and executing sales strategies. He is known for strategy development and execution and has broad cross-functional experience in sales management and sales operations.

Randy will be leading our sales, business development, and marketing teams. He will be developing, implementing, and executing our sales, marketing, and growth strategies. He is dedicated to building leaders and helping others to achieve success. He will be creating new business opportunities and strategic partnerships for 4D Global Inc.

Hobbies and Interests: Randy enjoys exercising, lifting weights, golfing, pickleball, and spending time with family and friends.

Deepesh Rana

Executive Vice President & Head of Operations

Deepesh is an accomplished executive with 22+ years of experience in operations management. He has a proven track record of driving operational efficiency, optimizing processes, and delivering results. As an Executive Vice President and Head of Operations, Deepesh is responsible for overseeing a range of functions critical to our company’s success, including HR, finance, IT, and facilities management. He oversees all aspects of our company’s operations, logistics & administration.

Deepesh is a strong advocate for customer service and employee engagement and is committed to creating a positive workplace culture that fosters collaboration and innovation. He is dedicated to delivering exceptional results and is passionate about helping 4D achieve its full potential. Prior to joining 4D, he held senior operations roles where he successfully implemented operational improvements that increased efficiency and reduced costs.

Hobby & Interest: Deepesh is an avid traveler and loves exploring new destinations across the world. He has a young family & prefers spending quality time with his daughter, wife, and mother.

Chanie Gluck

Founder & CEO

Chanie Gluck is a successful entrepreneur and seasoned veteran of the medical billing business. She launched 4D Global, Inc. after selling her Medical Billing Company – 4D Medical, which she owned and operated for 13 years. Chanie began her medical billing career in 1994 working in the billing department of a multi-specialty medical center.

Chanie is a visionary entrepreneur with 28+ years of experience in the medical billing industry. She has a passion for making healthcare effective and efficient through outsourcing capabilities. Under Chanie’s leadership, 4D Global has grown from a startup to a fast-growing company Inc 5000 company and a leader in the medical billing market. As the Founder and CEO of 4D Global, Chanie is responsible for setting the strategic direction of the organization and driving growth and success.

She is deeply committed to 4D’s mission and values and is dedicated to delivering exceptional results for our customers and stakeholders. She hosts two podcasts’ Leaders In Medical Billing and Growing Global .  Chanie’s entrepreneurial journey includes being recognized as one of the top CEO’s & She is also actively involved in corporate social responsibility initiatives and is committed to making a positive impact on the world.

Check out her website at

Hobby & Interest:  Yoga, cycle classes, art – painting, reading, lifetime learner, world traveler and enjoys spending time with her husband and four children.

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