Leadership

With 28+ years of experience in the healthcare outsourcing industry, Arun has held many leadership positions within BPO companies. Throughout his career, Arun has demonstrated exemplary expertise encompassing healthcare solutions, service delivery, process management, medical coding, digital transformation, business analytics, computer assisted coding/NLP, and client management. He is a techno-functional professional, adept in implementing programs in alignment with business plans to drive growth and profit. Arun is an expert in implementing improved processes and management methods to generate higher ROI and workflow optimization, and providing mentoring and guidance to other employees.

Hardik is an accomplished professional with 20+ years of experience in the field of business process improvement, quality management, and operations excellence. He has a proven track record of implementing best practices, optimizing processes, and driving sustainable growth. As the Director of Business Excellence, Hardik is responsible for leading our company’s efforts to improve business processes, increase operational efficiency, and drive continuous improvement. He works closely with our leadership team to identify opportunities for improvement and implement solutions that increase efficiency, reduce costs, and enhance customer satisfaction.

Deepesh is an accomplished executive with 22+ years of experience in operations management. He has a proven track record of driving operational efficiency, optimizing processes, and delivering results. As an Executive Vice President and Head of Operations, Deepesh is responsible for overseeing a range of functions critical to our company’s success, including HR, finance, IT, and facilities management. He oversees all aspects of our company’s operations, logistics & administration.

Deepesh is a strong advocate for customer service and employee engagement and is committed to creating a positive workplace culture that fosters collaboration and innovation. He is dedicated to delivering exceptional results and is passionate about helping 4D achieve its full potential. Prior to joining 4D, he held senior operations roles where he successfully implemented operational improvements that increased efficiency and reduced costs.

Hobby & Interest: Deepesh is an avid traveler and loves exploring new destinations across the world. He has a young family & prefers spending quality time with his daughter, wife, and mother.

Randy has 25 years of experience in the Healthcare Industry as a team builder, team leader, and national sales manager. He is passionate, dynamic, creative, and innovative. He has a successful career in the Healthcare Industry by maximizing business performance through a foundation of strategy, analytics, as well as people and culture development. Demonstrated success driving multi-million-dollar sales growth, developing, and building company infrastructures, building sales and business development teams, and executing sales strategies. He is known for strategy development and execution and has broad cross-functional experience in sales management and sales operations.

Randy will be leading our sales, business development, and marketing teams. He will be developing, implementing, and executing our sales, marketing, and growth strategies. He is dedicated to building leaders and helping others to achieve success. He will be creating new business opportunities and strategic partnerships for 4D Global Inc.

Hobbies and Interests: Randy enjoys exercising, lifting weights, golfing, pickleball, and spending time with family and friends.

Mike is a seasoned professional with 13+years of experience in the field of business development. He has a proven track record of identifying new business opportunities, forging strategic partnerships, and driving revenue growth. He works closely with our leadership team to identify new markets and verticals and builds relationships with key partners and stakeholders. Mike is a strong believer in collaboration and teamwork and has a passion for helping companies achieve their full potential. He/she is dedicated to delivering exceptional results and is committed to building strong relationships with our customers and partners.

Tyler comes to 4D Global with over 10 years of sales and management experience in the technology and software space. He brings a fresh perspective to our business development team having worked with several start-up companies, as well as a couple of Fortune 500 companies. Tyler believes in a transparent and honest sales process that builds long-term and mutually beneficial partnerships. Tyler will be responsible for developing new business partnerships and increasing 4D Global client base throughout the USA. He works closely with our leadership team to identify new and innovative opportunities that will take 4D Global to the next level in the revenue cycle management business.

Peter is a highly accomplished professional with over 25 years of experience in Medical Billing Operations. He brings a wealth of expertise in managing end-to-end revenue cycle functions and has a strong track record of collaborating with US clients, vendors, and key stakeholders. Throughout his career, Peter has consistently demonstrated his ability to lead diverse teams across medical billing and administrative processes.

Charles is an experienced healthcare professional with 18+ years of experience in revenue cycle management, billing and coding, and healthcare operations. He has a proven track record of successfully managing complex revenue cycle processes, optimizing billing operations, coding practices, and improving financial performance. As the Head of RCM, he is responsible for overseeing all aspects of our company’s revenue cycle management process, including billing, coding, insurance verification, and collections. He works closely with our leadership team to ensure that our RCM processes are efficient and effective, and that we are maximizing revenue and minimizing denials.

Devesh is an experienced HR professional with 18+ years of experience in people management, talent acquisition, and culture building. He is dedicated to creating a positive and inclusive workplace culture that fosters innovation, creativity, and collaboration. As the Director of People and Culture, he is responsible for overseeing all aspects of our company’s HR function, including recruitment, talent development, compensation and benefits, and employee engagement. He works closely with our leadership team to ensure that our people strategy is aligned with our business goals and objectives.

Smita is an accomplished customer success and transition professional with 15+ years of experience in the healthcare industry. She has a proven track record of successfully managing customer relationships, ensuring customer satisfaction, and leading successful transitions for clients. As the Director of Customer Success and Transition, she is responsible for overseeing all aspects of our company’s customer success and transition processes, including onboarding new clients, managing customer relationships, and ensuring successful transitions for clients. She works closely with our leadership team to ensure that our customers are receiving exceptional service, and that we are delivering on our commitment to them.

Vijay is an accomplished billing and operations professional with 15+ years of experience in the healthcare industry. He has a proven track record of managing complex billing operations, improving billing efficiency, and maximizing revenue. As the Director of Billing Operations, Vijay is responsible for overseeing all aspects of our company’s billing operations, including claim submission, denial management, and accounts receivable management. He works closely with our leadership team to ensure that our billing processes are efficient, effective, and compliant with industry regulations.

With over 23 years of collective expertise in U.S healthcare across both provider and payer sectors, Suresh specializes in operations, transitions, optimization, and account growth. He has successfully managed Revenue Cycle Operations of large academic facility practices and large state-sponsored programs. As a strategic problem solver, Suresh is committed to finding innovative solutions that drive efficiency and success.

Francis is an experienced healthcare professional with 16+ years of experience in medical coding, billing, and accounts receivable management. He has a proven track record of maximizing revenue, improving coding accuracy, and reducing denials. As the Director of AR and Coding, he is responsible for overseeing all aspects of our company’s medical coding and accounts receivable management processes. He works closely with our leadership team to ensure that our coding and AR management practices are efficient, effective, and compliant with industry regulations.

Sathya is an experienced IT professional with 14+ years of experience in the industry. He has a proven track record of implementing innovative and effective technology solutions that drive business growth and enhance operations. As the Head of IT, Sathya is responsible for overseeing all aspects of our company’s technology operations, including infrastructure, software development, cybersecurity, and data management. He works closely with our leadership team to ensure that our technology strategy is aligned with our business goals and objectives.

Yasmin is an accomplished finance professional with 10+ years of experience in financial analysis, accounting, and management. She has a proven track record of delivering exceptional financial results and driving business growth. As the Manager of Finance, she is responsible for overseeing all aspects of our company’s financial operations, including financial reporting, budgeting, forecasting, and financial analysis. She works closely with our leadership team to ensure that our financial strategy is aligned with our business goals and objectives.

Muthu is a highly experienced healthcare management professional with over a decade of expertise in leading client success and transitions in the healthcare industry. As the Director of Client Success and Transitions, he specializes in onboarding new clients, ensuring seamless transitions, and maintaining exceptional client satisfaction throughout the relationship.

Muthu is an experienced HR professional with 10+ years of expertise in human resources management. As the Senior Manager of HR, she leads the HR department, ensuring a people-centric approach to organizational success.

Whitney Beshears is a seasoned revenue cycle professional with over a decade of experience in medical coding, compliance, and operations. As a Certified Professional Coder (CPC) and Certified Professional Compliance Officer (CPCO), she has a strong understanding of healthcare regulations, reimbursement processes, and revenue cycle optimization.

Piper is a seasoned marketing professional with 6+ years of experience in content creation, campaign execution, and project coordination. She has successfully managed multi-channel campaigns and built content strategies for both B2B and B2C brands. Piper has a strong track record of using data-driven insights to drive growth and engagement, working closely with cross-functional teams to deliver results.

Shyam is a seasoned leader with over 25 years of experience in the software and BPO industries. He is passionate about leadership, operations, and creating value for customers, partners, and stakeholders by leveraging cutting-edge technology to address real-world challenges. As Managing Director at 4D Global, Shyam oversees the strategic direction and operations of the company.

Chanie Gluck is a successful entrepreneur and seasoned veteran of the medical billing business. She launched 4D Global, Inc. after selling her Medical Billing Company – 4D Medical, which she owned and operated for 13 years. Chanie began her medical billing career in 1994 working in the billing department of a multi-specialty medical center.

Chanie is a visionary entrepreneur with 28+ years of experience in the medical billing industry. She has a passion for making healthcare effective and efficient through outsourcing capabilities. Under Chanie’s leadership, 4D Global has grown from a startup to a fast-growing company Inc 5000 company and a leader in the medical billing market. As the Founder and CEO of 4D Global, Chanie is responsible for setting the strategic direction of the organization and driving growth and success.

She is deeply committed to 4D’s mission and values and is dedicated to delivering exceptional results for our customers and stakeholders. She hosts two podcasts’ Leaders In Medical Billing and Growing Global .  Chanie’s entrepreneurial journey includes being recognized as one of the top CEO’s & She is also actively involved in corporate social responsibility initiatives and is committed to making a positive impact on the world.

Check out her website at www.chaniegluck.com

Hobby & Interest:  Yoga, cycle classes, art – painting, reading, lifetime learner, world traveler and enjoys spending time with her husband and four children.