As your medical billing company grows, maintaining the quality of your client interactions becomes both a priority and a challenge. When executed with a clear strategy, offshoring streamlines your...
Medical billers do it all. They are the nucleus of a healthcare organization, constantly working and keeping things flowing through the revenue cycle. The goal of any medical biller...
According to the United States Small Business Administration, almost 80 percent of customers leave a business if they’re upset with the treatment they’ve received. That number applies to healthcare...
Good customer service can make or break a business. Even if you have the best product or service on the market, customers will likely go elsewhere if they don’t...
Client retention is always an important part of business, but when the economy isn’t doing well this becomes imperative. COVID-19 has shut down or slowed down many providers’ offices...