According to the United States Small Business Administration, almost 80 percent of customers leave a business if they’re upset with the treatment they’ve received. That number applies to healthcare...
Client retention is always an important part of business, but when the economy isn’t doing well this becomes imperative. COVID-19 has shut down or slowed down many providers’ offices...
The process of winning your customer does not end at closed-won. You have proven that your product solves their need, but what happens after that? The next hurdle is...